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Cookie Policy

Updated on 26.02.22
 

1. INTRODUCTION

Our site uses cookies. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy. In this policy, we will refer to cookies and all similar technologies by simply using the term "cookie or cookies".

2. TYPES OF COOKIES

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

Cookies can be grouped into the following types:

  • Strictly Necessary Cookies: Some cookies are essential for the operation of the site.
  • Performance Cookies: are used to analyse how people use the site and to monitor site performance. 
  • Functionality Cookies: are used to allow us to remember your preferences for helpful features, such as providing the site in a different language.
  • Marketing Cookies: are used to help in providing users with adverts that are relevant to them by collecting information about their browsing habits and site usage. They can also be used to allow third parties to display relevant and personalised ads to users through their networks, to measure the effectiveness of advertising campaigns and to limit the number of times you see the same advert.
  • Social Media Cookies: allow users to interact more easily with social media, such as Facebook and Instagram. We do not control social media cookies and they do not allow us to gain access to your social media accounts. Please refer to the relevant social media platform’s privacy policies for information about their cookies
  • Google Analytics: is a cookie-based web analysis service provided by Google Inc, which we use to monitor how visitors use our site, to compile usage reports and to help us improve the site. 

3. COOKIES WE USE

Session cookies only remain until you close your browser and ‘Persistent’ cookies will have a set end date but that will vary.

Strictly necessary cookies (and exempt from consent)

  • Session cookie.
  • Stripe uses first-party cookies that are placed and read by Stripe directly (when you make a booking online).
  • Cookie Consent agevola la navigazione dell’utente, riconoscendo ed evitando che l’informativa breve sui cookie contenuta nel banner ricompaia nel caso di collegamenti al sito effettuati entro il termine di scadenza dal dispositivo proprio dell'utente. Eliminando tale cookie non verrà salvata la presa visione del banner per accessi effettuati nei 31 giorni successivi al primo collegamento asl sito.

Analytics cookies (in theory exempt from consent as equivalent to strictly necessary cookies. We have decided to request consent.)

  • Google Analytics uses the following cookies (_ga, _gid, _gat).

    Even if they are analytics cookies, they are comparable to technical cookies (and therefore exempt from consent) because they are used only to produce aggregated statistics and in relation to a single web site and the IP addresses (at least the fourth component) are masked and do not combine with other information for further processing. Please see Google’s privacy policy for further information. If you prefer not to have data reported by Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On. You may also opt out of Google's use of tracking technologies by visiting the Google advertising opt-out page.

Marketing cookies

The site does NOT use these profiling cookies so no consent is required.

The table below explains the cookies we use and why.

Cookie Supplier Type Expiry
session QUOVAI Strictly necessary At the end of the session
Cookie Consent QUOVAI Strictly necessary - Hides the cookie banner if the user consents 31 days
__stripe_mid Stripe First-party cookie (necessary) - For an effective and safe service 1 year
__stripe_sid Stripe First-party cookie (necessary) - For an effective and safe service 30 minutes
PREF / NID  Google Performance - Tracks the number of views 8 months / 6 months
_ga Google Analytics - Google Universal Analytics used to track unique visitors 2 years (from the last visit)
_gid Google Analytics - Distinguishes users and tracks if they have visited the website. 1 day (from the last visit)
_gat Google Analytics - Manages the rate at which page view requests are made. 1 minute (from the last visit)

 

FYI only

  • Our Facebook page is referred to Facebook through a direct connection (link) and therefore cookies are NOT installed on the user's device. More information on Facebook can be found here. 

4. MANAGEMENT OF COOKIES

Most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers by accessing the following browser links:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

More information:

YourOnlineChoices (EU) is a guide on behavioural advertising and online privacy. The Digital Advertising Alliance also provides an application called AppChoices that helps a user control behavioural advertising on mobile applications.

5. QUERIES

  • If you have a query relating to the processing of your personal data, please email us at supporto@quovai.com.
  • If you are unable to make a query in writing, please ring us at + 39 02 87198048.

6. UPDATES

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.

Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Notice indicates when it was last updated.

Previous versions of this Policy will be archived here. Currently, this is the first version.